"Connect and Indulge" rate and "Eligible ID" requirement?

Discussion in 'Starwood | Preferred Guest' started by zphelj, May 14, 2016.  |  Print Topic

  1. zphelj

    zphelj Gold Member

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    Just a small oddity that a google search or two didn't clear up. I was looking to book a few nights for a wedding (and benefit from the Triple Up + Delta promotions). This rate is lower cost than certain others however I've no clue what eligibility might be.

    upload_2016-5-14_22-59-59.png

    upload_2016-5-14_23-0-41.png

    The Terms and Details don't mention any ID requirement.

    Anyone know what this is by chance?
     
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  2. SPG Champion 3
    Original Member

    SPG Champion 3 Official Representative

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    Hi Zphelj,

    If you email us which hotel you are looking at along with the link for the promotion you are speaking of, we'd be happy to look into this for you. I believe the eligible ID required at check-in refers to proper identification required for any stay and not necessarily related specific to the rate.

    Kind regards,
    Alexandra (Sandi) Baker
    Specialist, Social Media
    Starwood Hotels and Resorts

    spgchampion@starwoodhotels.com
     
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  3. zphelj

    zphelj Gold Member

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    Thank you, email sent. For those following along though an example would be DFW Sheraton Airport, May 20-22, Club room king. That is where my screen snips are from.
     
  4. SPG Champion
    Original Member

    SPG Champion Official Representative

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    Thanks. While we have not yet received your email, providing the hotel and stay date information was enough to determine that this request for identification is related to the fact that guests booking reservations for this hotel need to be 21 years of age and an id will be required at check-in for proof of age and nothing related to the rate itself.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  5. Pizzaman
    Original Member

    Pizzaman Co-founder

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    Thanks as always, William, for filling in the blanks!
     
  6. zphelj

    zphelj Gold Member

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    Yes, many thanks for monitoring and a prompt follow through.
     

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