British Airways is the most arrogant and incompetent customer service airline I have ever dealt with!!! Must be the English Mental bloc that prohibits timely feedback and competently trained representatives. If the Brits are truly Brits...then I am at peace talking with Indians and Filipino substitutes.
Ok, but shouldn't this A) be in the British Airways section of this board and not the newbies section. B) maybe a tad more in the way of details. Sent using a small piece of fruit.