COMTEL Charges Passengers for Fuel???

Discussion in 'Other Airlines | Europe' started by garyst16, Nov 17, 2011.  |  Print Topic

  1. garyst16
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    garyst16 Silver Member

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    LONDON (AP) - Airlines have already begun charging for food, drinks, seat assignments and baggage. Now one is demanding that passengers cough up extra cash on board for fuel.
    Hundreds of passengers traveling from India to Britain were stranded for six hours in Vienna when their Comtel Air flight stopped for fuel on Tuesday. The charter service asked them to kick in more than 20,000 pounds ($31,000) to fund the rest of the flight to Birmingham, England.
    The situation may represent a new low in customer care in an era when flyers are seeing long lines, long waits and few perks.
    Britain's Channel 4 news broadcast video showing a Comtel cabin crew member telling passengers: "We need some money to pay the fuel, to pay the airport, to pay everything we need. If you want to go to Birmingham, you have to pay."

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