3 of us going to Maui tomorrow- Gold (husband) on his own itinerary Platinum (me) + no status baby Checked in online. Husband is on the upgrade list, baby and I are not. Seeing as how I am a Platinum and this is Hawaii flight I should have already cleared. Pre-baby my husband and I, both Gold, would ALWAYS clear at 48 hours, even on smaller aircraft. Post-baby we have not had a companion upgrade go smoothly after 3 trips now. UA really likes to split the baby off on his own itinerary, leave him in coach, and one time they even rebooked him on a separate flight. Every single time I have to call and I'm sick of it! This has been a known issue since March and it appears they still haven't fixed it. I'm currently on hold on the phone...again. Has anyone else had success with companion upgrades or had it work the way it is supposed to? The only time we did was when a gate agent handled it. This is what it says on the website: http://www.united.com/web/en-US/content/mileageplus/premier/upgrades.aspx?Mobile=1 It says one companion is eligible for a CPU with the same priority as the Premier they are traveling with. Seems like its the other way around and I've been given the priority of a general member . In other news AS has a direct flight out of SMF- not sure why I keep putting up with this crap from UA.