Companion upgrade question

Discussion in 'Delta Air Lines | SkyMiles' started by Misplaced Texan, Dec 5, 2013.  |  Print Topic

  1. Misplaced Texan
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    Misplaced Texan Gold Member

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    Trying to learn about my new airline and, as always, there seems to be conflicting info on the interwebz and on FT.

    Anyhow, the Misplace Canuck and I fly home tomorrow. I just got my match to PM so want to make sure we can upgrade.

    Right now we're not on the list. But our res does say "upgrade eligible".

    Do I need to split the PNR? Can I do that online?

    Do I need to request the upgrade online? Or do I need to call?

    A step-by-step explanation would be most helpful if someone has time.

    Sent from a place using a fruit thing.
     
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  2. jrp2

    jrp2 Gold Member

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    I think your reservation should say "upgrade requested" I would give Delta PM line a call and ask them to check that you are submitted for an upgrade. As for the whole splitting thing, I have never done it, but if you aren't upgraded at the respective windows, I do believe each of you will be listed separately for the upgrade. Or at least the wife and I have always shown up as separate once we got to upgrades at the gate.
     
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  3. marcwint55

    marcwint55 Gold Member

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    I would always split the reservation or you may miss getting an upgrade if only one is available in advance.
     
  4. bigx0

    bigx0 Gold Member

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    Split or not, upgrades are always doled out separately in my experience. Several times only one of us have been upgraded even though we are on the same reservation. Hey, if we're 2 and 3 on the list and there are only 2 seats then only one of us gets it. (Or 28 and 29 is more likely!) But in that case we usually just tell the gate agent to give it to the next person.
     
  5. MSPeconomist
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    MSPeconomist Gold Member

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    How did you get a status MATCH to PM rather than a challenge?
     
  6. Flyer1976
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    Flyer1976 Gold Member

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    Actually he did the Status Challenge I do believe.
     
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  7. Misplaced Texan
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    Misplaced Texan Gold Member

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    I didn't. I'm just bad at semantics.

    Plus work has me on the hop enough that the challenge piece is a formality. I was supposed to be home and warm in Florida right now, instead I'm freezing various bits off in Denver.

    Sent from a place using a fruit thing.
     
  8. Misplaced Texan
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    Misplaced Texan Gold Member

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    Yeah. I'm beginning to understand that the DL system isn't kind to companions.

    No big deal. I'll probably just redeem for F for her (she only really flies 3-4 times a year) and then buy mine.

    Might mean I have to do the same for our overseas vacations, but given what I've seen with cursory searches one redemption and one discount biz ticket may be the better way to go anyhow.

    Sent from a place using a fruit thing.
     

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