A bit of a question and a heads-up about a shady Citibank practice I just learned of today: I received a targeted offer from Citibank; 25,000 bonus Thank You points for opening a new checking account, completing consecutive bill-pays and direct deposits, etc. Carefully complied with the requirements, earned the points, and they were posted to my account. There was no stipulation of how long account had to STAY open, just that it had to be open and in good standing at the time points posted. Done and done. I waited a month after points posted, then I closed account. Two months later, Citibank revokes my bonus points. Call to customer service today reveals that closing account at ANY time after earning the bonus points converts the earned points to points with a 60 day expiration date! This info is NOT contained anywhere in the offer or any of the account materials. I was told that when calling to cancel, it's the customer service rep's job to inform of this. If it's not in any of the account details or materials, then it represents a change to the account agreement and the account holder has to be clearly notified in writing, right??!! The surly customer service rep opened an "investigation", so we'll see where this goes. Advice? Anyone else have their points revoked, or informed of expiration?