My fiance used the wrong application link for the Citi Hilton Reserve card and we missed out on the $100 statement credit. They said my only option was to cancel the card (that I haven't even received yet) and reapply. They said it is their policy and "for safety" that they can't alter an application after it has been approved. I told them it is just a computer issue and that it can easily be applied to my account and that Chase does it all the time. They didn't budge and I informed her if I had to cancel and reapply I would most likely not be reapplying. Any other experience with this?