Called to cancel my citi aadvantage platinum (fee due next month). Wasn't trying to get any offer since I literally haven't used it since I spent $3,000 for the bonus last april. Was offered out of the gate $95 statement credit and 1,000 points every month for 16 months when I spend $1,000 on the card. Not much but I'll keep the CL and open account another year for free. And I'll get a few thousand extra miles along the way. Definitely was pleased. Probably could've pushed for more, but was happy at how easy this was. Update: while citi was awesome, Amex was the opposite (first time bad experience with them). Called to cancel my platinum mercedes because of the dropping of American lounge access. Had a very rude rep from the beginning. She asked how many times I use the lounges and I answered truthfully (3-4 times last year, alone and with guests, saving $100+ while not great is good when coupled with the other benefits). All the rep said to that was "you can change your airline credit to American and do it that way, I see you have Southwest selected." I replied "I value the lounge benefit specifically because I fly Southwest." Then she basically got me off the phone as fast as possible. Not expecting a retention offer or anything, but the rep was just plain snarky.