It seems that every time my wife is out of town, citi puts a fraud alert on her card and she has to call to clear it. The last time this happened, she was just outside of Cancun trying to buy gas for a rental car. Fortunately she had cash since the card was declined. After complaining to Citi several times, they finally responded stating they will take care of this problem and gave her 5000 miles for the trouble. Has anyone else had similar problems with Citi?