Hello everyone, Unfortunately I had a rather odd experience this weekend. I have a HP nearby that has very decent rates on weekends. I also realize that I will likely be a few stays short of diamond and with the current promo there are a lot of bonus points on the table. The rate is decent enough that the cost/benefit analysis leaned toward booking this hotel on weekends during the promo. I booked 2 nights this weekend. I stopped by the morning of check-out and my key no longer worked. I went to the front desk and they said I checked-out early after one night. I never told anyone I was checking out early. They asked if I had anything in the room. I said no that I needed to take everything with me when I was out. Their claim is that housekeeping assumed I left. They then started down the path that I should tell them if I am not leaving anything in the room to make sure housekeeping doesn't think I checked out. I then said that I can't be the first person in the world that needs to take all of their stuff with them during the day and this should not imply that this means one checked-out. I have more reservations booked with this hotel, but am thinking of moving them to another property that is a bit further away. It is less convenient for me but I want the hotel to realize they made a mistake in their assumptions. They ended up only charging me for 1 night, though it was a pre-paid rate, but I am still not happy with the overall experience.