Check your elite status !

Discussion in 'IHG | Rewards Club/Ambassador' started by ffitalia, Jan 23, 2014.  |  Print Topic

  1. ffitalia

    ffitalia Silver Member

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    Hello, yesterday I saw on my account that my status as platinum had returned to the base level.
    I contacted the customer center that, as always, has solved the problem immediately.
    But in the response email they wrote:
    "...Recently though, we discovered an issue that caused a number of IHG Rewards Club members to lose their current status..."
    Then CHECK your status!
     
    UA191 and Newscience like this.
  2. WilliamQ

    WilliamQ Gold Member

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    I was just status matched to Platinum (yesterday) so my status is freshly minted.

    Meanwhile, undecided if IHG should be my main chain this year or stay with Hilton.

    I like that IHG has no expiry date for its points. The same reason I stuck with Delta Skymiles.
     
  3. ffitalia

    ffitalia Silver Member

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    Difficult choice, forum has several threads with the same question. IHG has many promo, so it's easy to earn points, see for example here. I personally use both, depends on the offers at the moment
     
    adrianors likes this.
  4. UA191

    UA191 Silver Member

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    Same thing happened to me last week!
    Also - my first stay with IHG just posted & the bonuses only got me 12,000 points as opposed to the 30,000+ last year. :confused: Not complaining, just disappointed that the promos are slowly dwindling.
     
  5. viguera
    Original Member

    viguera Gold Member

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    My Platinum went to Gold for some reason, I'm not sure why. I reached out to them but it hasn't been fixed as of yet
     
  6. UA191

    UA191 Silver Member

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    Just call the CS line. They'll do it instantly. 1-888-211-9874
     

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