My husband had a 10% of coupon from Continental that he got earlier this year for being on a delayed flight. We normally book through United, but decided because he had the cert to book through Continental. When we entered the code we got a fare of $1250.30 ai SMF-DEL. It then says right below that "Without the Customer Care Discount Certificate discount, this trip is currently available in Economy Class for a total of $1,221.30 for all passengers." I don't get it. Why is it cheaper without the 10% off code. Is there anywhere to get CO to honor this without having to pay for someone to ticket over the phone?