Chase Sapphire Preferred. The Actual Metal Card. I'm Over It.

Discussion in 'Other Credit Card Programs' started by schnitzel, Mar 1, 2012.  |  Print Topic

  1. schnitzel
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    schnitzel Gold Member

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    I admit, when I first got my Chase Sapphire Preferred physical card, I was quite taken with it.

    And it definitely impressed; cashiers everywhere figured I was some rich guy with this weird new card, and it often struck up a conversation that was flattering.

    Then, once, I tried to use it to rent a car in Mexico. No-go. They couldn't take an imprint. Back to a traditional plastic card with raised numbers for that.

    Used it some more, but the interest started to ebb. Then, instead of interest, I started to have people annoyed with me for giving them some strange card with no logo.

    So now I've started to leave the card Visa-logo-side up when paying checks. Better, but some people still look at me quizzically.

    Then I had a lunch delivery guy who brought a thermal cc slip to rub over my card. He didn't know what to do. He finally just wrote in the numbers, but he wasn't sure his restaurant would be OK with it. More tension.

    What was cutting edge (metaphorically and literally) is now just becoming a pain. It takes extra explanation, and the initial interest in it is gone. And I'm not sure there's any real benefit to the new design.
     
  2. druiddation
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    druiddation Gold Member

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    I had the rental car problem because they wanted to rub a carbon copy imprint with a coin. I called Chase and they sent me a 2nd card with the traditional raised numbers.
     
  3. schnitzel
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    schnitzel Gold Member

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    Kinda defeats the purpose. Do you carry both?
     
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  4. HaveMilesWillTravel
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    I've not had any problems, but definitely some curious comments. I do present the card with the logo and mag strip facing up, to reduce the time it takes for people to swipe it. And quite frankly, the look (and feel) of a card doesn't really make a difference to me. I used my two $20 Mastercards that I got from the holiday promo for a while to buy coffee, and they were plain blue with nothing but my name and the MC logo on it. No one treated me any different than with a card with fancy design. :)
     
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  5. BothofUs

    BothofUs Silver Member

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    My wife had trouble using it in a parking garage, somehow it wouldn't fit in the machine or just wasn't accepted because it kept getting kicked back. Having the card got me thinking, it's not something you'd want to put into a shredder once it expires, is it? Need to find an effective way to destroy the card. I thought I read a blog post a while back about someone that called Chase and they sent mailers to collect the cards, but wouldn't it be dangerous to mail the valid card number back to them through USPS?
     
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  6. Singapore Flyer

    Singapore Flyer Silver Member

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    Another blogger used shears to cut it up. It really is metal in there.
     
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  7. schnitzel
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    schnitzel Gold Member

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    Yeah - I wouldn't want to put it into one of those machines that sucks cards in. If it's anything other than straight in-and-out, it probably wouldn't bend right.
     
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  8. NYBanker
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    It would seem mailing it back, expired, isnt meaningfully riskier than the bank mailing you a card, no?
     
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  9. NYBanker
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    I got this card for the benefits, not the physical card. I am happy with the benefits.
     
  10. schnitzel
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    schnitzel Gold Member

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    Yup. No beef at all with the benefits.
     
  11. NYBanker
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    Maybe you should ask for an embossed card and be good to go?
     
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  12. upgrade

    upgrade Gold Member

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    I got mine long enough ago -- December 2010, when the signup bonus was a lousy 25K :( -- that I have the Plain Old Embossed Card.

    Oh, there's an entire thread on this over at TOBB. The best parts:
     
  13. TAHKUCT
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    TAHKUCT Gold Member

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    Wow.
     
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  14. Sagegal

    Sagegal Silver Member

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    Had similar experiences with the card on a recent trip to Italy. The card was rejected in the train ticket dispensing machines and I was forced to wait in long lines to purchase tickets with the tellers or use a transaction fee Amex, this was particularly annoying since I got the card specifically for the no foreign transaction fees. Also, in Italy I was in many villages that were not normal tourist destinations and acceptance of the card was denied as it had not been seen before. Upon my return I called Chase got the same card shipped with raised numbers, 2500 UR points for my trouble and now for my upcoming trip to France the raised number sapphire cc will accompany me. I use them interchangeably depending on where I plan to be.
     
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  15. schnitzel
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    schnitzel Gold Member

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    Yup. The request is already in.
     
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  16. schnitzel
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    schnitzel Gold Member

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    If only they had a chip + PIN, you'd be in even better shape, but I've requested the embossed one, and that's what I'll be taking on all my trips abroad.
     
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  17. upgrade

    upgrade Gold Member

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    This will replace the metal card, not supplement it, right? I'm not sure about Chase, but the other issuers I've dealt with assign a new CVV whenever I've had to replace a card for wear, etc., thus invalidating the old card.
     
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  18. jbeutel23

    jbeutel23 Silver Member

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    I just got my card in January and they come with raised numbers now. However you may still be out of luck at some train stations in Europe. I just got back yesterday from a trip and the card wouldn't work in Madrid, called Chase on the international number and they said they cannot issue pin numbers, so I was out of luck. On the next couple legs of the trip in Paris and Rome the card did work smoothly though at the stations.
    On a side note, there are a LOT of businesses in Europe that do not accept any form of CC, that was disappointing and led to multiple ATM withdrawals (and sadly no miles).
     
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  19. jbcarioca
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    I have used mine in France, Italy, Spain and Russia mostly without incident. The parking machines in France accept it (as they do all magstripe cards) but it is quite slow to process compared with an EMV card. Italian autostrada accept it, but French Autoroutes do not. In short I have had no issues related to the odd metallics and lack of embossing, just strange stares. However I really wish they'd go EMV!
     
  20. schnitzel
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    schnitzel Gold Member

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    We'll see. I really don't know. But that's fine with me.
     
  21. schnitzel
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    Right - the Europeans are a little more sensitive to merchant processing fees. And don't even get started on trying to use Amex there. Good for them.

    So your card is metal, but also has raised numbers? Can you post a pic of part of it?
     
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  22. upgrade

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    On a separate note, for those of you lucky enough to travel out of airports still using the old-fashioned walk-through metal detectors, does the card set them off? I have a hard time believing the metal is ferrous -- wouldn't that play hell with the magstripe? -- but then again I haven't had occasion to test it.
     
  23. schnitzel
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    schnitzel Gold Member

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    My wallet always goes in my carry-on for security. So no clue.
     
  24. misterbwong

    misterbwong Silver Member

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    I've had good luck w/ my metal sapphire card so far, but after reading these comments I went ahead and called Chase to get an embossed version for my trip next week.

    As a side note, I've been really impressed with Chase customer service. The CSR was very friendly and they will be expediting me a card by Mon/Tues for my travel on Wed.
     
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  25. schnitzel
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    schnitzel Gold Member

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    Yup - service at Chase seems to be a bit of a priority. They do try to distinguish themselves on that in their advertising, certainly. Worlds apart from Citi.
     
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