Chargerback Announces Web-based Solution that Automates the Lost and Found Process

Discussion in 'General Discussion | Travel' started by sobore, Apr 2, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    Chargerback today is unveiling its Web-based lost and found platform - a seamless system for entering, managing, matching, and returning the millions of items lost outside the home each year. Based on leading industry reports and Chargerback customer data, it is estimated that 46 million items are left behind in hotels nationally each year - that's not counting airports, airplanes, rental cars, and other public spaces. Chargerback addresses the enormity of this issue by alleviating the frustration and time on the part of travel entities and travelers alike in reuniting the public with their valuables.

    A February 2013 survey conducted by Wakefield Research revealed that:

    -- The average cost of item lost by a traveler was $94. In the past 12 months, nearly one-third (30 percent) of respondents have lost an item of $150 or more outside the home.
    -- On average, business and leisure travelers have lost 10 items outside the home.
    -- Almost half (43 percent) of respondents who have lost an item didn't take steps to retrieve it because it was too much hassle, required too much time, or the process wasn't readily apparent.

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