Change in GO bonuses; good and bad

Discussion in 'JetBlue | TrueBlue' started by Wandering Aramean, Dec 25, 2011.  |  Print Topic

  1. Wandering Aramean
    Original Member

    Wandering Aramean Gold Member

    Messages:
    28,219
    Likes Received:
    61,755
    Status Points:
    20,020
    The good news is that they are shifting to a calendar year for tracking the Go Big and Go Long bonuses. The bad news is that they do not appear to be offering any consideration for customers who are currently accruing under the old rolling calendar scheme. Sure would be nice of them to honor the original earning rates in parallel, even if it costs them a few extra points in the near term; that's the sort of customer-focused action they've built a reputation on.
     
  2. Wandering Aramean
    Original Member

    Wandering Aramean Gold Member

    Messages:
    28,219
    Likes Received:
    61,755
    Status Points:
    20,020
    A little birdie has informed me that they will be giving at least some folks credit for being on track/close to reaching the thresholds when this change happens. Better than nothing, though obviously still not perfect.

    Better tracking of progress is supposed to be coming as well, which is nice.
     
    dmel likes this.

Share This Page