Good Day: Ordered 4 sets of $900.00 Hyatt Check Certificates on 4/21, 4/22 and 5/7/2011. Those checks are issued under the certificate code:HG Instead, today, after a stream of emails informing me of delays, I received 4 Hyatt Gift Cards with no information about their value . Those Hyatt Gift Gards are not what I ordered and contrary to the Hyatt Check Certificates they cannot be used outside of the USA, CANADA or the Caribbean. I called Capital One to complain and was told somebody would get back to me within 7 days. I could not get a case number. This is really a let down.