Cancelling a UA award ticket - anyway to do it online?

Discussion in 'United Airlines | MileagePlus' started by bhatnasx, Jun 11, 2011.  |  Print Topic

  1. bhatnasx
    Original Member

    bhatnasx Silver Member

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    And if not...why not? At least for 1K's where there is no fee?

    I thought it used to be able to be done - or am I just remembering the good old days when I used to fly NW & could cancel online?

    C'mon UA - let's get with the 21st century!
     
  2. gleff
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    gleff Co-founder

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    I do not believe UA has ever allowed this, then again I've rarely ever booked awards online so don't know if online cancel has been an option for awards booked on the website. As to why.... :p
     
  3. KyRoamer
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    KyRoamer Gold Member

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    I hear too many horror stories where people change or cancel award or refundable tickets on line. Stick to the phone whenever you can and ask for an emailed confirmation of cancellation.
     
    Grace likes this.
  4. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    I book almost all my UA awards online, and no, there doesn't seem to be a way to cancel them online.
     

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