Can I use my IHG Club points to gift a friend?

Discussion in 'IHG | Rewards Club/Ambassador' started by Thomask, Jul 12, 2014.  |  Print Topic

  1. Thomask

    Thomask Silver Member

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    I want to use my IHG Club points and book a reward night for someone else? Can I do that? I ask the Hotel GM directly and they said I can not... I am thinking of IC in Koh Samui, Thailand. Does anyone know the rules?
     
  2. Flyer1976
    Original Member

    Flyer1976 Gold Member

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    You can book the room and add the friend's name as the second guest.
     
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  3. vickers

    vickers Gold Member

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    Did they say why you couldnt? In my experience, I make the reservation online, and call the hotel to let them know a family member is checking in.
     
  4. daninstl

    daninstl Gold Member

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    I've never had trouble booking USA IHG hotels rooms for people using my points. They do typically either want a credit card for incidentals or a faxed form with your credit card authorization. It could be overseas is different. Just try to book it and put them in the comments section. I would then contact IHG customer service and ask them to confirm that this will be OK, get something in writing to give to your friend in case of issue at the hotel and give them a hard copy of all the confirmation emails, etc.
     
  5. Terry Yap

    Terry Yap Gold Member

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    I had no problems reserving a room under my account, adding a family member as a 2nd name, and have that person check in first. Likewise, a family member had booked a stay under her account, and i checked in first as a 2nd guest, without any issues. Usually, i will email the hotel first to get confirmation that the 2nd guest could check in first, so far no issues.
     
  6. BackSlash

    BackSlash Silver Member

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    I did a award reservation for my wife in Paris via the phone line and that's how the agent set up the reservation. In my name with her as the additional guest.
     
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  7. Thomask

    Thomask Silver Member

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    Thank you for the different replies. I had contacted the IC GM directly and she replied saying I can not do that. After I heard back from her I contacted IHG Ambassador directly and they replied saying:

    "Thank you for taking the time to contact the InterContinental Ambassador Service Center.
    We would like to inform you that as an IHG Rewards Club member, you can use your points to book a reservation for someone else. However, your name must always appear in the primary name field on the Reward Night reservation. The other name(s) need to be added to the reservation’s secondary name field only so that both names appear on the reservation."

    The reply from IHG is what most of you are doing or were saying. Thank you. I am now at peace and will do as suggested. Thanks again everyone!

    I guess most Hotel; reward programs let you do that? Hyatt, Hilton, SPG, Marriott, Club Carlson? What is your experience with the other chains?
     
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  8. DJP_707
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    DJP_707 Silver Member

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    I would not agree that most hotels programs let you do this easily.

    IHG allows online reservations and has special field to add the other persons name, and also a comment section where you can the note that the other guest will arrive first. And even if you never arrive its not a problem. I've done this many times.
     
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  9. viguera
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    viguera Gold Member

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    I've done this in the past as well, but I generally call the hotel to make sure they know that the guest will either arrive first or without me.

    The only catch is that even though the reservation is "prepaid" using points they will still need a credit card and ID for incidentals, although that's standard for every hotel.
     
  10. nacho

    nacho Silver Member

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    Yes. When you make your reservation, put in your friend as the additional guest - then he/she would be able to check in without you being there.
     
  11. Thomask

    Thomask Silver Member

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  12. Terry Yap

    Terry Yap Gold Member

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    great value for 25K points !
     
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  13. DJP_707
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    DJP_707 Silver Member

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    Very nice the rooms look great and only 25K points, for $300+ makes me want to go.
     
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  14. Terry Yap

    Terry Yap Gold Member

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    go ! highly doubt this property will be on the Point Break list ! :p
     
  15. Rosalia

    Rosalia Silver Member

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    On arrival of the guest, which credit card is to be presented at check in?
     
  16. Terry Yap

    Terry Yap Gold Member

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    i don't think there is a fixed one, it can be one presented by the guest checking in.
     
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  17. DJP_707
    Original Member

    DJP_707 Silver Member

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    Does
    Doesn't matter the other guest can use there own card. It doesn't have to be your card.
     
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  18. Terry Yap

    Terry Yap Gold Member

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    yup, hotel doesn't mind, as long as one of the guests pay for the room with his/her credit card:p
     
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