I think this is a pretty dreadful hotel. The views of the Charles are the best feature, and as a Diamond, I received a view upgrade. And the pool is of sufficient size that one might actually exercise in it. Otherwise, I have few positive comments. First off, it is dreary - the most notable design elements are brick and "ornamental" concrete. And the "grass" in the planters which run along the balconies overlooking the atrium, along with the "bamboo" plantings are among the worst plastic replicas. They look like they are from a cheap craft store. Service was ill-informed of its own policies. For exampleThe "tax exempt" form they had me fill out upon check in was actually a credit card authorization form (and this was quite obvious from the form itself). The most promising Diamond Amenity was Canvas wine and hummus, which was served with two little bags of pita chips. Diamond breakfast was choice of entrees or the rather uninspired buffet (think lost of warming trays with the likely suspects). I actually don't get some joy out of bashing a property. But if this one was deflagged, I would not miss it one bit.