Do you prefer boutiques or chains? Personally I prefer boutiques since my experiences there have been better in terms of the room and the service. Employees of the boutique hotels tend to be more friendly and non-robotic compared to employees of chains where they have to follow the guidelines of corporate. The best thing about boutiques is the I Prefer program which I didn't know about until a few weeks ago. The benefits include comp. room upgrades, comp internet, and priority check-in/outs which are all great. Which one do you prefer?