I am flying LAX to Syndey,and bought emergency row seats, paying the extra for them. Qantas made an adjustments (same type of plane, but moved the flight forward an hour) and they dropped all our seats, and then randomly assigned us all over the plane. I've heard this happens, but I can't seem to get our seats back. When I called, Qantas told me that the "system", as part of the plane change, throws out all the exit row seats and then "locks" them so no one can rebook them. Now....I don't buy this as my option was to buy them as an upgrade as part of choosing my seat. But now, they are "locked". Any ideas of what to say, or who to reach for assistance? Am I really stuck? Do I still stand a reasonable chance of getting these seats? Or is this how elites get them? How many days before should I try. I'm just not familiar with Qantas, so I have no idea when these seats start getting offered to Elites and others before I can get them rebooked.... Thanks for any ideas.