Booking weirdness

Discussion in 'Hilton | HHonors' started by TravelBear, Oct 5, 2013.  |  Print Topic

  1. TravelBear

    TravelBear Gold Member

    Messages:
    1,038
    Likes Received:
    2,757
    Status Points:
    1,445
    I recently booked nights in two different Hilton properties in Pennsylvania that is for the end of next week. Today I logged in to check the reservations and to my surprise I am double booked for two different properties on the same day for one part, and double booked at the same Hilton on a separate day. I called Hilton and they looked at the details of my bookings and two of the bookings were made at nearly 3am by a "3rd party" booking. Fortunately I can cancel these reservations without an issue, but has anyone ever had this happen to them?
     
  2. vickers

    vickers Gold Member

    Messages:
    1,421
    Likes Received:
    2,111
    Status Points:
    1,225
    For the reservations you booked, were they direct on Hilton's webpage?
     
  3. TravelBear

    TravelBear Gold Member

    Messages:
    1,038
    Likes Received:
    2,757
    Status Points:
    1,445
    Yes they were.
     
    vickers likes this.
  4. KENNECTED
    Original Member

    KENNECTED Silver Member

    Messages:
    675
    Likes Received:
    858
    Status Points:
    795
    Change your passwords. Sounds like someone booked a stay, yet input your Hilton number.

    That happened to me once before. I saw a strange stay at a property I would never book.
     
  5. TravelBear

    TravelBear Gold Member

    Messages:
    1,038
    Likes Received:
    2,757
    Status Points:
    1,445
    I did change the password. Odd thing is the one res was same property, same date. The other res was one of two properties near each other same dates. I was looking at both as possibilities.
     
  6. KENNECTED
    Original Member

    KENNECTED Silver Member

    Messages:
    675
    Likes Received:
    858
    Status Points:
    795
    Strange. Well just keep an eye on your account and note everything incase of issues down the line.
     

Share This Page