booking problem on BA.com

Discussion in 'British Airways | Executive Club' started by dogcrazy, Nov 4, 2011.  |  Print Topic

  1. dogcrazy
    Original Member

    dogcrazy Silver Member

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    I am trying to book a "JFK to PEK" CX flight online
    on BA.com

    I can find availability on BA.com for "JFK-HKG" and "HKG-PEK" ,
    but when I tries to search JFK - HKG - PEK, it will not
    show me any available seat.

    How can I resolve this problem ?

    I tried to call BA, but they already closed.
    Does BA office open during the weekend ?
     
  2. Toula
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    Toula Gold Member

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    BA is open 7 days a week, or at least that is what the Executive Club told me yesterday.
     
    YULtide likes this.
  3. David
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    David Silver Member

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    Is this a redemption or revenue booking?

    If revenue, why do you need to book it on BA.com? You could book elsewhere unless there is a special reason?

    If redemption you obviously can only book with BA

    Are you sure your connection complies with rules for minimum connection times etc?

    If redemption, it could be a married segments rule, or it could simply be a booking problem - BA.com can't handle everything under the sun. Are you being given the option to include partners?
     
  4. dogcrazy
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    dogcrazy Silver Member

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    I am using BA miles for CX award ticket.
     
  5. JohnDeere19
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    JohnDeere19 Gold Member

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  6. The Saint
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    The Saint Silver Member

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    You have to call BA.
     

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