I recently tried booking an elite rate for a stay next month at Hyatt Olive 8 in Seattle online, but didn't see this option available. The daily rate for deluxe king was $179 with a AAA breakfast rate of $161. As I wanted to try to upgrade using points to a luxury suite ($361/night online rate), I called the reservations line so that they could walk me through it. I happened to ask about the elite rate and they mentioned that even though it wasn't showing up online, that an elite rate of $144 was available. Score! I was able to upgrade to a suite using the elite rate after the gentleman on the phone rang the hotel as apparently upgrading from a discount/promotional rate is up to the hotel's discretion. I'm not sure why the elite rate doesn't always show up for online booking, but I wanted to post about my experience as I think it behooves one to double-check over the phone as sometimes, or at least in this instance, an elite rate in fact was available and can save you a chunk of change.