Bonus categories Surpass card

Discussion in 'Hilton | HHonors' started by deant, Jan 15, 2013.  |  Print Topic

  1. deant
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    deant Milepoint Guide

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    Has anyone noticed that the application page for the Surpass card eliminated many of the bonus spending categories? Specifically drug stores and wireless /Internet providers are no longer bonus categories.
     
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  2. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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  3. HaveMilesWillTravel
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    Perhaps Amex $340 million write-off/loss from award miles cards at work here?
     
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  4. PointsCashMiles

    PointsCashMiles Silver Member

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    Seems like it could be but I'm hoping its just a mistake... I still miss when restaurants were a bonus category.
     
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  5. HaveMilesWillTravel
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    Indeed. And that change applied to existing card holders, so am fully expecting a notification in the mail any day now.

    I have had this card for years... And used it to the tune of $20k last year. Don't think I'll repeat that this year with this change (and no, no Vanilla purchases for me).
     
  6. edekba

    edekba Gold Member

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    I think technically since we have the existing bonus structure, the 6x to markets, pharms, etc still are in effect. Until they announce and notify us of course...
     
  7. deant
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    deant Milepoint Guide

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    Last night I sent a secure message to AMEX asking about the bonus categories (wife had just received this card a couple of weeks ago so I used her account). The response was:

    Dear Ms. DeanT, I am sorry for the inconvenience caused. Yes, you will continue to earn 6 Hilton HHonors bonus points for every dollar of eligible purchases: -At U.S. stand-alone supermarkets -At select major drugstores -On gasoline at U.S. stand-alone gas stations -For U.S. wireless and home telephone, cable TV, and satellite TV services I hope that I have provided excellent service and handled your inquiry to your satisfaction. We value your 23 years of association with us and will always consider it a privilege to be of service. Have an excellent day. Sincerely,

    So it appears, for the time being, to be a glitch in the AMEX application wording. Let's hope they continue the bonus categories.
     
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  8. HaveMilesWillTravel
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    It would also have to be a glitch in the terms and conditions legalese below the application. Somehow I am not convinced that they accidentally rewrote it. Perhaps published too early, before the CSRs were told?
     
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  9. edekba

    edekba Gold Member

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    http://boardingarea.com/blogs/frequ...-to-drop-drug-stores-telecom-bonus-categories

    Guess we will be getting notices real soon
     
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