I generally try to play nice with my Bluebird and keep a steady balance in it, about $3K. Well, that could be a mistake, or the bankers may mistake your kindness for weakness. Yesterday upon trying to log into my account, I got this notice instead: They also sent me an email stating that they detected "unusual activity" in my account and decided to separate me from my money for "my protection". Naturally I did call Customer Sevice, was on hold and bounced between India and Bangladesh for an hour. Eventually a friendly voice on the other end announced that my account was taken over by a "special unit", and they would get in touch with me directly. Nothing happened so far. I repeated the process today as well, and got the same outcome. I should probably give it another day or two before taking any other steps. I'd appreciate any ideas what should be appropriate next steps under the circumstances.