Blocked Seats

Discussion in 'Singapore Airlines | KrisFlyer' started by RCTP, Mar 18, 2014.  |  Print Topic

  1. RCTP

    RCTP Silver Member

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    Hi all,

    Have booked 2 economy tix SIN-HKG return at fully flexible rates.

    16Apr SQ890
    20Apr SQ865

    On the seat selection page I see that almost all seats are selected. As we are travelling as a couple we hoped to get the 2 seats by the window and so called SQ customer service to request for those seats. (I've seen on EF that they were actually blocked and not selected)

    The lady picked up and mentioned that on SQ890 it will be a B777, so no 2 seats by the window at all. I corrected her and informed her the EXACT rows with 2 seats. She put me on hold to check, returned and said yes those are 2 seats by the window but they've been blocked. She guessed that I have a similar request for my return flight on SQ865 on the upper deck and have also informed me that those window seats on the upper deck have been blocked too.

    I tried my luck and mentioned that since I've purchased fully-flexible tickets, why are there restrictions on which seats I can choose. So I asked her to check what are the reasons for the blocked seats.

    She put me on hold to see if there were any remarks on those blocked seats.

    She returned and I quote, "Sir, the reason is that those seats are blocked."

    I batman you not. I asked her for the reasons as to why the seats are blocked and her reply was "Sir, the reason is that those seats are blocked"

    So anyway, she did mention she'll leave a remark that I've requested for those 2 seats by the window and I can hear her typing away. She also advised me to do OLCI as early as possible to secure those seats.

    Is there anyway to secure those seats w/o having to go to the extent of "quickest fingers first?"
     
  2. SQuealer

    SQuealer Silver Member

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    I guess you've got your answer(s) from the other forum? ;)
     
  3. RCTP

    RCTP Silver Member

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    Yup, but I'm trying to see if there are other answers/solutions from other forums as i believe there are people who do not join multiple forums.

    heh.
     

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