Hi, Been trying to decipher the rules and regulations of this program. Trying to get the wife to JFK and back in biz from LAX and noticed we each have 3200 biz extra points which should be good enough to do the trick. My question is procedure. Does anyone know the precise steps so I can book this travel for her (in March)? (i.e. call biz extra first, then redeem, etc.)? Thanks in advance.