Biggest U.S. airlines among worst in customer service

Discussion in 'Other Airlines | North America' started by Newscience, Apr 11, 2014.  |  Print Topic

  1. Newscience

    Newscience Gold Member

    Likes Received:
    Status Points:
    Biggest U.S. airlines among worst in customer service: study

    April 10, 2014 3:38 PM ET

    (Reuters) - Bigger isn't necessarily better when it comes to airlines.

    American and United , the two largest U.S. carriers, are also tops in customer complaints, a study released by the U.S. PIRG Education Fund on Thursday shows.

    The consumer advocacy group found that the two carriers ranked in the top four for complaints for 2011 through 2013, based on Department of Transportation data.

    Read the entire article here:
    uggboy likes this.

Share This Page