Best, worst U.S. airlines for luggage handling

Discussion in 'General Discussion | Travel' started by sobore, Feb 15, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    Did your travel plans go off without a hitch last year? Because according to a new US report, passenger woes such as lost and damaged luggage, tarmac delays and delayed flights were significantly reduced in 2012.

    In its Air Travel Consumer Report released this week, the US Department of Transportation reported the lowest rate of mishandled baggage in 25 years among reporting airlines: Per 1,000 passengers, carriers posted a 3.09 rate of mishandled baggage.
    In 2011, the rate of lost or damaged luggage was 3.35.

    The airline which posted the best track record for delivering traveler’s baggage? Virgin America, followed by AirTran Airways and JetBlue.

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