I've booked a few complex delta skymiles itineraries recently and noticed that I am able to get away with some minor bending of the rules. For example, I have been able to get both a stopover and a open jaw into my trip without question - but usually any complex itinerary I book ends up taking a long time as I get transferred to the international desk and they manually book it as the normal agents have trouble or their computer prices it incorrectly. In my recently book trip, I've even managed to get a "one time exception" and got 2 stopovers and an open jaw. But this was due to the agents feeling bad that one of my flights was booked incorrectly into "F" class by an agent that thought it was first class (when it's really economy for Virgin Australia), and then they were not able to get any first/business inventory anymore when they realized the mistake. so now, I have an itinerary for two people that looks like this: JFK-ICN-AKL-//-SYD-//-MEL-//-LAX-MSP-LGA all for just 125,000 miles, economy one way to SYD, and business class return the rest of the way (including the 2nd stop over). What are you experiences in bending the rules with Delta agents?