BA bitten by bedbugs!

Discussion in 'Blogstand' started by Xyzzy, Feb 25, 2011.  |  Print Topic

  1. Xyzzy
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    Xyzzy Gold Member

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    BA bitten in web protest over bed bugs

    By Tim Bradshaw and Pilita Clark
    Published: February 24 2011 16:10 | Last updated: February 24 2011 16:10
    British Airways has become the latest airline to face a sophisticated internet protest after a passenger posted graphic photos of what she alleges was an “absolutely disgusting” attack of bed bugs on two recent international BA flights.

    Zane Selkirk, a 28-year-old Yahoo product manager from Los Angeles, has published her own website, www.ba-bites.com, to make people aware of what she alleges is BA’s “unhelpful and unfriendly” response to her complaints.
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  2. Fredd
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    Fredd Gold Member

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    I have no reason to doubt this unfortunate pax. It also brings to mind the bedbug letter, the classic "canned" response from a company that has only been enhanced in the Internet era. I've referenced it numerous times on FT and if you've never heard of it it's worth reading about in Snopes.
     
  3. Xyzzy
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    Xyzzy Gold Member

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    Perhaps BA needs to do a Google search ;)n, "Yours is a very bad hotel."
     
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