Hi All. Just wanted to share this story: Was booked using 2-4-1 in F JFK-LHR-TLV, TLV-LHR :vernight:: LHR-JFK and had planned this trip at the end of last year. We arrived at the airport after having checked in online and presented our passports. The agent looked at my companion's expiration date and informed him he would not be able to fly given Israel requires 6 months validity from date of entry, and his was to expire in October. Fault aside (he should have known, though usually it's a 3-month requirement he didn't think it would be an issue and airline had our information including passport validity since October) at this point I'd hope the airline would work with us to get us both across the atlantic. After a couple calls, the following was established by executive club agents: 1) 2-4-1 requires him travel with me on all legs, so if i traveled he would not be able to join the next day after getting a same-day extension on his passport 2) Despite this issue being a out of the norm and despite the airport agents indicating that they would work with us to rebook, voucher ticket / mileage rules required no changes be made within 24 hours. 3) After a 2nd call to the center, i was able to get them to refund taxes but they would not reinstate my voucher 4) because all changes had to be made in advance, i couldn't even adjust my trip to optimize a vacation for one. End result: i'm in isarel alone. things are more expensive. 30k of spend -->voucher for nothing. Side note, new first product is excellent, though service on LHR-TLV was quite lax (...the crew ate my chocolate!!!! ). I've e-mailed in a description of what happened and noted my status is Gold in...every other alliance...and that i am already planning two business class round trips between nyc and lhr over the next 6 months. I'd like my voucher reinstated...I'd be very ok with that...i guess we'll see if there's organizational flexibility at BA to do good for their customers. Oh well.