Since the NWA merger Delta has allowed upgrades of award tickets (at least for those with status). A few months ago my award ticket was upgraded and I asked if there was any way for my companion to be upgraded. Her reply was, I'd love to upgrade your companion as coach is oversold, but the system won't allow award tickets to be upgraded unless the traveler has status. (I spoke with others upgraded to first that had no status and coach was indeed full). I know non-status award tickets aren't eligible for upgrades, but does the Delta computer system actually not allow upgrading of award tickets?