Award Nights and Room Occupancy

Discussion in 'Starwood | Preferred Guest' started by Explore, May 10, 2011.  |  Print Topic

  1. Explore
    Original Member

    Explore Silver Member

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    SPG has some rather restrictive rules regarding room occupancy on award stays. In actual practice, will hotels generally supply a rollaway on an award stay where the hotel charges for them and the guest pays?
     
  2. SPG Champion
    Original Member

    SPG Champion Official Representative

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    It depends upon what the individual hotel's policy is, which is usually driven by adherence to their local fire protection safety laws.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
  3. sdcarver
    Original Member

    sdcarver Silver Member

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    I have had good luck on my reward stays, it doesn't hurt to contact the property ahead of time as well.

    sdcarver
     

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