I'm sitting on a pile of Delta and American miles and I've done very little in the way of award booking before. Frankly the prospect of dealing with Delta to not get fleeced for all my miles leaves me putting off the whole idea of an award booking. I've only flown a few carriers in premium classes and I'm pretty easy to please so I'm sure I'd be happy with most anything offered, but I think I'd like to try out one of the award booking services. There are three I know of: Gary at http://bookyouraward.com/ Ben at http://www.pointspros.com/ Mike at http://upgrd.com/award/ The first two find and book the award, while upgrd.com requires me to book once they find space - a process I would rather avoid. For the fees: Gary charges $250 and the other two are $150. Aside from their familiarity with availability tools, I think these guys have some experience with the products out there and could offer some good suggestions and perhaps take advantage of a free stopover I hadn't thought of. I haven't seen too much in the way of reviews of these types of services. Have any of you guys used an award booking service before? How was it?