Auto Europe Helps Consumers Avoid Costly Car Rental Mistakes

Discussion in 'Other Car Rental Programs' started by sobore, Sep 7, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    As Auto Europe notes, the car hire industry continues to expand as more people invest in rental cars to save money and hassle. People who rent cars save money on petrol, insurance, maintenance and repairs. While renting a car offers convenience and savings, consumers should still avoid common mistakes as they secure their rental.

    An article in the Los Angeles Times explains one car renter's expensive mistakes. In one instance, the renter returned her rental car after her designated appointment time. She had set up her rental agreement stating that she would return the car by 10 A.M. on a Sunday morning. Unfortunately, she returned it almost an hour-and-a-half late. This error resulted in the renter being charged for an entire extra day.

    Consumers should be aware of policies before they opt to rent a vehicle. A trustworthy rental car service will work with consumers to minimize the risk of errors and fees. Auto Europe works with a variety of suppliers such as Hertz, Alamo, Avis, and Enterprise. Each of these companies has their own policy on late charges. Consumers are advised to carefully address these issues to avoid incurring extra fees.

    An Auto Europe representative commented, saying, "Never be afraid to ask questions. When you rent a car and there's something you don't understand, ask the agent. Verify with them the exact terms of the rental, including their procedure for late returns! You don't want to end up getting charged an exorbitant amount for a small error that could have easily been avoided."
     
  2. lhrsfo
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    lhrsfo Silver Member

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    Too true, but not altogether helpful. The point with errors is that you don't intend to make them - or circumstances change after you made the booking. If you don't know which particular policy will be an issue for you on a rental, then it's difficult to work out which policies will impact you and which won't.

    I have booked with Auto Europe before, especially when travelling to Italy, as everyone recommends their insurance packages there. However, generally, brokers like Auto Europe send you to various rental companies and it becomes more difficult to find out specific policies (although, in fairness, Auto Europe tries a lot harder than its competitors in this regard). I concluded a while ago that Hertz seems to offer fairly customer friendly policies, and rather more so than Avis, Alamo, Budget, Sixt or Dollar - so, unless Hertz is much more expensive, I stick with them.
     

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