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Discussion in 'Australia/New Zealand/South Pacific' started by uggboy, Mar 26, 2013.
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|| Australian store to charge customers $5 for ‘just looking’ ||
So they come in, look around, talk to people and have no idea of the prices.
Sounds like a salesmen / employee issue.
As for the $5 fee, very bad idea.
The store itself is a very bad idea! Celiac Desease is not a fashionable cult that anyone can join. It's a rare condition affecting only around 0.1% of the population. Those who have not been diagnosed with it should continue to enjoy the benefits of vegetable protein in their diet.
The article I read on a different website which I now can't find was alot longer. People come in the store and ask her lots of questions. They gain lots of info off her then shop elsewhere. These people might ask her questions for half an hour then not buy anything. I guess it's part of retail that people will come in to browse.
Ponders a drive to look in that shop's window. I live in Brisbane.
In that case, perhaps the shop owner should offer consulting services for a fee, but browsing should be free.
That's a clever idea.
In the industry, this is known as showrooming - shopping in store, buying online. Especially with mobile apps, physical retailers are going to be in a world of hurt unless they find ways to change up the way they do business.
This is definitely 1 way to approach the problem, though probably not the best.