An article in the Sydney Morning Herald:
Australian airports have ranked poorly in a confidential report ranking consumer satisfaction.
Private research from Airports Council International, obtained by Bloomberg, reveals Sydney Airport rated the best among Australia's airports, but even it was down at number 67.
Melbourne Airport performed far worse, rated outside the top 100 at 104 - five spots behind London's Heathrow, the airport rated by some surveys as the world's worst.
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Townsville at 71, Adelaide at 72 and the Gold Coast at 75 all did better than Melbourne, but Perth was further back at 120.
Auckland did better than any Australian airport, ranked at number 63.
Singapore, Incheon-Seoul in South Korea and Hong Kong occupy the three highest spots, with the top 10 also including hubs in Beijing, Shanghai and Kuala Lumpur, according to ACI Airport Service Quality standings based on passenger surveys in the second quarter of 2010.
[More here]
http://www.smh.com.au/travel/travel...-leaked-best-airport-list-20110404-1cuxy.html
Please don't shoot the messenger, I just thought this article may be of interest.
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