No mistaking who is in the aviation drivers seat post merger-hucksters and greedsters-whose serial lying, deception, non existent customer service has been laid bare. Everything organized around the quick buck and the stripped asset. Everything organized around the notion that people with no choice will choose the cartel. The indefensible collection of three quarters of a billion dollars in totally unacceptable change fees. While this lootfest rages on the total market value of AA has actually fallen by one third in just two years: 35B in summer of 2015; 24B today. The inconvenient customer is speaking loudly and clearly, it seems.