anyone redeem a biz award on Vietnam Air recently?

Discussion in 'SkyTeam' started by MalcoveMagnesia, Mar 3, 2012.  |  Print Topic

  1. MalcoveMagnesia
    Original Member

    MalcoveMagnesia Silver Member

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    I've been trying for a week, but Delta is unable to allow me to cash in some SkyPesos for a "J" award on Vietnam Air. They say it's a "technical glitch" with their system that will "hopefully be corrected very soon", but I'm wondering if A) if the booking class for award seats in Biz really isn't "J" anymore and B) if anyone else has been able to book Vietnam Air awards lately?

    The reason I ask here in the SkyTeam forum is that maybe Flying Blue members (or other SkyTeam partners) have had better luck?

    Just curious.
     
    Lufthansa Flyer likes this.
  2. KVS Tool

    KVS Tool Z Representative

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    It should still be J:
    http://Help.KVSTool.com/#AwardUpgradeClasses_SkyTeam

    Is there a particular flight you are tying to book?
     
  3. MalcoveMagnesia
    Original Member

    MalcoveMagnesia Silver Member

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    Yes, SIN to HAN non-stop roundtrip in mid October. Delta says they can not book anything into J at this time (and it appears it has more to do with some kind of glitch than it is an availability issue).
     
  4. KVS Tool

    KVS Tool Z Representative

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    How many times did you call?
    Did you ask the Agent to explain the exact reason why they "could not book it" (assuming you saw J Availability at the time of the call)?
     

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