I'm starting to see a trend and I'm not sure how to fix it. When I travel with my family, I can't seem to get OLCI for our int'l itineraries. Each of the last 3 times we've traveled to Canada we haven't qualified for it. And, even though passport information is entered correctly in all our profiles the website still asks for all the info again. For each of these last 3 trips I called UA web support to see if they had any answers. We've verified that passport and nationality are correct for all passengers and that our kids are not listed as infants/lap children. Also, all of our family have GE. It's not a huge deal but a bit of an annoyance for early morning flights. Any suggestions?