http://phuketwan.com/tourism/unsafe-phuket-resort-declines-compensate-robbed-aussie-tourists-15259/ Essentially travelers left a lot of stuff in room safe - came back to room to find door and room safe open, pretty clear it was an "inside" job, but hotel takes no responsibility per news report also not first time for same type of incident at this resort per trip advisor. Also other instance of lack of care for tourist well being (and ripoffs). All this in addition to the "usual" scams. When will they realize that they are driving tourists away in droves (IMHO)? What is wrong with the "powers that be" (yes I know, corruption)? There may be a sucker born every minute but some of us have memories and research our destinations. - sorry just couldn't resist.