If anyone has flown out of SYD on United and were eligible to frequent the lounge there, they have probably met Annie. So I was really happy to see that she was the featured employee in the February 2012 Hemispheres Voices section. And for those of you that have not flown on United out of SYD, then hopefully after reading the story, you'll want to do so, in order for you to meet one of United's best employees. The only odd thing about the article was that they referred to a Star Alliance Lounge at SYD. It has been two years since I've been down under, but back then United used the Air New Zealand Koru Club Lounge.