I was one of the first 50 parties to stay at the Andaz Tokyo Toranomon Hills on opening night. Here are a few of my thoughts: * Check-in is done on a wooden table in a room with a large ceiling. Staff come by to check you in via iPad and offer refreshments while you wait. It felt a lot like checking in at a club lounge, only there is no club lounge in this hotel; this is service that everyone may partake in. * The check-in process was a bit clunky, but this could be expected on opening day. The Front Office Manager, a very nice lady from Andaz London, introduced herself and explained the Andaz concept of breaking down barriers between staff and guests, and making the place feel like an extension of your home. She was the only person to follow the Andaz concept; everyone else operated like this was a traditional Japanese luxury hotel. * The manager explained to me that the hotel will be exempt from the Diamond Suite Upgrade use, on account of the limited number of suites available. However, to those that were able to get the suite upgrades applied during the first few hours of the opening of reservations, those upgrades will be honored. * As a Diamond, I was upgraded from the Andaz Twin room that I booked to an Andaz Bay View Twin. There is a better class of room called an Andaz Large room, but this is only available with King size beds. * I really disliked the design of this room, especially the sleeping area. White walls with partitions of random lengths all along. It reminded me of sleeping in an insane asylum. At least the beds were comfortable, and the WiFi was really fast (possibly due to the hotel running at only at 30% capacity on opening night) * On the other hand, the pool and spa area was stunning. I think that the pool itself is the best that I have seen at any luxury hotel in Tokyo, though the spa area is not quite as good as the Park Hyatt Tokyo's Club on the Park. * The food that I had here was excellent. The burger from BeBu that I ordered as room service was one of the best that I've ever eaten, and the morning breakfast buffet at the Tavern was both delicious and fun. While Diamond breakfast is comped, you will get a bill that you have to sign, which will be over 4500 yen per person. This amount will be deducted from your folio before you leave. All in all it was an interesting experience, but if you are making your first trip to Tokyo, one of the other Hyatt hotels is probably a better option. I have a ton of pictures and videos that I took available on my site. Here is the direct URL: www.tokyohyattfan.com/2014/06/11/andazamania-live-coverage-of-grand-opening-of-andaz-tokyo-toranomon-hills/ Some pictures that didn't make it onto my blog are also available from my Twitter feed, linked to in my signature.