I stayed here on Tuesday night on my 5th or 6th stay since the property completed its total overhaul/renovation in early 2009. In my opinion this is probably my preferred property in "central LA" over the Hyatt Regency Century Plaza (about 3-4 miles away in Century City). This is primarily due to "cost" differences - usually the revenue rate at the Andaz is slightly lower as well as being a lower category for award redemptions. As a Diamond, I received the "usual" upgrade to one of the "View" rooms in front of the building. These rooms are slightly larger than the standard ones in the back of the building since those do not have the enclosed "sun"/sitting room that were formerly the open balcony on the front side of the building. The positives of these "view" rooms are that they are slightly larger with the sitting room (also has a small TV in the area) and have a view towards downtown LA (the back side rooms simply have a view of the Hills up above the property). The downside is that these rooms are noisier since they directly overlook Sunset Boulevard (the Strip area with several bars and nightclubs). Some Diamonds seem to get complimentary upgrades to a suite (there are 2 on each floor - at the ends of the building). The suites were created from 2 rooms after the remodel (probably realized they needed more suites in the property than the large Sunset Suite on the top floor) and consist of a large living room area in the front (room feels a bit sparse of furniture though) with a full bath. The small bedroom is on the back side of the property and has another full bath. I've stayed in one of these suites once using my Diamond Confirmed Suite upgrade. All rooms have a large flat panel TV (42 inchers would be my guess). Non-alcoholic drinks in the mini-bar as well as snacks are complimentary as with all Andazes. It should be noted that all baths in this property (with the possible exception of the Sunset Suites) are shower only without tubs. These showers have a half wall of glass with the rest of the area remaining open - it's tough to feel really warm in the shower. Also, for my last 2 stays, I noticed that there was not a proper shower head but the "wand like" handheld unit was held up by the handle. In my opinion, this does not provide a satisfactory shower. I could swear that the rooms that I have gotten prior to the last 2 stays had both a proper shower head and the handheld unit. Check-in at this property can be a bit confusing with the Andaz model of not having a "front desk" but having the "hosts" wander around with handheld small laptops to check people in. Since the "hosts" are not in uniform (and not all wearing one color - black at the Fifth Ave NYC property), it can be hard to tell who actually the hosts are. Helpfulness of the hosts also range quite a bit - some are very helpful and knowledgable and some others "clueless" (including one after my first stay in conjunction with an official Hyatt function telling me that they were not part of Hyatt). The "lobby" is setup as a living room area and most of the time the hosts would offer a drink - water or wine that is complimentary in the afternoon/evening. The counter area also has two laptops for guest use that print to a printer located in the corner - it should also be noted that wifi is free for all guests staying at the property. Diamond amenity at this property is a choice of 1,000 points (1W) or $15 hotel credit towards incidentals (supposed to be for restaurant charges but there have been reports that they often apply it to the valet parking charge which is $32 / night). I chose the $15 credit this stay but the entire $15 credit was not given (just the tax and gratuity for the dinner was taken off). Inconsistencies is the most frustrating aspect of this property. Breakfast is another area of inconsistency. In the past, I've had to argue with the checkout clerk that breakfast is a perk for Hyatt Diamonds (they sometimes claimed they're not part of Hyatt), other times a fixed credit is taken off if charges exceed the allowance, other times the entire breakfast charge never make it to the folio. Recently, they've started saying that Diamonds can only take the buffet plus an egg dish for the breakfast perk. They allowed me to order the Poached Egg Perigourdine and Orange Juice "one final time". It should be noted that my order was $5 less than the Buffet + Egg option. If this continues, it could force me to take another look at the Century Plaza property - which at least used to upgrade Diamonds to the Century Suite (true large suite) if available. Normally, I prefer a restaurant breakfast to club lounge access. Finally, I would like to note that the hotel restaurant RH (named in tribute to the property's colorful history as the Riot House Hyatt) has excellent food and currently is on Open Table as a 1,000 points (equivalent to $10 discount if you accumulate enough points) restaurant.