American Admirals Club AAngels Still Exist

Discussion in 'Blogstand' started by BoardingArea, Sep 5, 2014.  |  Print Topic

  1. BoardingArea

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    I think there’s no denying that over the past few years the quality of service at US airlines has declined even further (if that’s even possible). Having gone from six legacy airlines down to just three, there’s not really that much of an incentive for them to differentiate on service, given that business travelers will for the most part choose the airline with the route network most convenient for them. One of the biggest perks of having lounge access isn’t the unlimited pretzels and soft drinks, but rather the better service you get in the case of irregular operations. The agents there are typically more competent and friendlier than what you’d get in the terminal, and there’s not as long of a queue. Going back several years Admirals Club agents were spectacular, and often referred to as “angels.” They’d be able to do things that other agents couldn’t -- sometimes they'd even make some calls to get upgrades cleared. The post American Admirals Club AAngels Still Exist appeared first on One Mile at a Time.

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