Althoff Hotel Am Schlossgarten, Stuttgart, Germany [REVIEWS:PHOTOS]

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  1. uggboy
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    April 2015, Our 2 nights / 3 days stay

    We are fans of Leading Hotels of the World and ever since seeing the Althoff Hotel am Schlossgarten in one of the catalogues we wanted to stay there.

    [​IMG]|| Our Stay @ The Althoff Hotel am Schlossgarten || Stuttgart || Germany || Incl. Superior Room, beautiful breakfast, dinner and drinks at the John Cranko Lounge || One of the Leading Hotels of the World || Highly recommended || April 2015 || by UggBoy UggGirl, on Flickr

    Being in contact with the hotel before our stay we were very satisfied how warm, prompt and professional the e-mails were answered. They even sent us the in room dining menu, because it hadn't been available online.

    The Althoff Hotel am Schlossgarten dates back from the 1960ies and was opened as a competition to the other Grand Hotel, the Steigenberger Graf Zeppelin.

    The Hotel am Schlossgarten has around thirty rooms fewer than the Graf Zeppelin.

    The Althoff is located opposite the main train station and allows easy access to the airport, all over Stuttgart and other destinations within Germany and neighboring countries.

    The castle, a park, museum and shopping are just around the corner.

    We had a pleasant journey with a slight delay from Berlin Tegel with Air Berlin. We took the S-Bahn from Stuttgart-Echterdingen Airport. It took around thirty minutes. We took a wrong exit at the train station, but it wasn't a problem since Stuttgart is planned in such a way you can't get lost. When taking the right exit the hotel can be reached within 5 minutes.

    Check in was pleasant and quick. We received a room on the 6th floor out of seven. When we tried to enter our room the key card didn't work. I went down to the lobby again. We found out that the key card was working, but the receptionist had given us the wrong room number. On our floor again we tried to open the new room and voila we could enter.

    The Superior Room, which we had booked, was very large with its own hallway and a door to close off the bed room. A door to the right led to the bathroom.

    The bedroom was kept in classic dark brown, black, red, gold and grey colors. We overlooked the main train station and the hotel's entrance. There was also a massive building site near the station. We couldn't hear any noise, so that was good and we liked the view.

    There were two paintings depicting plants and flowers of the season they grow in. We had spring and summer.

    The bed was large and comfortable.

    We liked the seating area with a coffee table and two club chairs.

    It was ideal to have in-room dining there or to chat. There were also German magazines.

    The swiveable flat screen TV was above a credenza and allowed watching from the seating area or the bed. TV channels were mostly German, but there were also international ones like BBC World and Bloomberg.

    The minibar was well stocked with Vaihinger juices at 3.10 Euro, ca. 3.50 USD, other nonalcoholic beverages and spirits like Moskowskya Vodka or Monkey 47 Gin from the Black Forrest at 5.50 Euro (ca. 6.20 USD).

    Complimentary bottled still / sparkling water had been provided and restocked daily, often twice with turndown service.

    There was also a large wardrobe and a big safe.

    The bathroom was small, but had double sinks, toilet and a bath tub / shower combination.

    The bathroom amenities were by Penhaligon Raquets. We know Quercus, which we really love, and Raquets was not an exception.

    We enjoyed spending time on our comfortable room and had in-room dining a few times.

    Dinner included Wiener Schnitzel and Maultaschen (Swabian ravioli), Alsatian fish soup and Crème Brule.

    The quality was of a high standard and the cost worth paying for it.

    We generally paid between 40.00 and 42 Euro for two main courses. That's between ca. 45.05 USD and 47.30 USD.

    We had breakfast twice during our two night stay.

    Once at the dedicated breakfast restaurant and once in our room.

    The restaurant offers continental breakfast in buffet form. It costs 25 Euro per person, ca. 28.20 USD. A la carte hot dishes can be also ordered against a surcharge. For example the Eggs Benedict we had were 7.50 Euro per person, ca. 8.50 USD. They were a bit unusual, because the poached eggs came on toast bread and with spinach. It was delicious, though.

    The buffet was small, but the choice was big enough to satisfy nearly every taste. It was also a trip down memory lane.

    There were some cold cuts I loved as a child.

    The presentation was beautiful too and had an Asian understatement to it.

    The staff was very attentive and friendly.

    When we had in room breakfast the next morning all our favorites were included, so the staff must have noted our preferences and prepared the meal accordingly.

    There are other restaurants and bars of course.

    The Zirbelstube by Sebastian Pruessmann is the fine dining Michelin starred restaurant, while the Cafe am Schlossgarten is the all-day dining outlet. There are also the Vinothek and the John Cranko Lounge.

    Once we had drinks and a dessert at the John Cranko Lounge. A review will follow.

    Soon check out arrived. We realized on the day of departure that there was a public transport strike. The staff was very good, giving us a late check out on very short notice and advising us that a few trains were still running to the airport, including timing.

    One of the biggest assets of the Althoff Hotel am Schlossgarten is the staff. They are all very intuitive, friendly and professional.

    Special thank you to Frau Manamat (Hope I have spelled it right. Apologies, if it isn't correct.) and Frau Ernst for the tips, chats and making our stay very memorable.

    We are looking forward to stay again at the Althoff Hotel am Schlossgarten in the heart of Stuttgart.

    Would we recommend this hotel to a friend? YES!
    Would we stay at this hotel again in our future? YES!
     
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  2. uggboy
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  3. uggboy
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  4. uggboy
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  5. uggboy
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  6. uggboy
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  7. uggboy
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  8. HiIslands
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    There are two sides to every story, so I offer my own recent experience at The Althoff Hotel am Schlossgarten:

    I stayed in this hotel last November. I booked a classic room, which was so small there wasn't even enough room to place the luggage for two guests. We went back to the front desk and asked to book into a larger room, which we would, of course, pay for. Even after trying for 8 hours, they did not sell us a larger room. Additionally, our room was extremely hot but maintenance was unable to make any adjustments that improved the situation so we were forced to open the window, which allowed a significant amount of street noise to enter. Consequently we spent a most unpleasant night in the hotel.

    We were booked for a second night, but no longer had any confidence in the hotel's being able to resolved these problems and were given no indication that they would, so we decided to move to the nearby Le Meridien. We had a much larger room with a functioning thermostat and a thoroughly enjoyable stay.

    Would we recommend this hotel to a friend? Never.
    Would we stay at this hotel again in our future? No!
     
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  9. uggboy
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    Thanks, but based on your review / experiences I wouldn't even recognize that we stayed at the same hotel. All issues you mentioned we haven't experienced at the Althoff Hotel Am Schlossgarten. We enjoyed our Superior room with front views over the Main train station, we hadn't any issues in regards to aircon, noise or services, the whole opposite, they couldn't do enough for us, we received wonderful service at this privately owned hotel. Althoff is now the only privately owned/managed German luxury hotel chain left, all others incl. Kempinski or Steigenberger are foreign owned and belong to conglomerates.

    Having said this, sorry to hear from your experiences, and in regards to the Le Meridien, we have also thought about this hotel, but decided against it as we aren't into Starwood that much. The Le Meridien as seen on their website simply wasn't what we wanted for our stay in terms of location, heritage and room design. I would encourage you to write a review about your stay at the Le Meridien Stuttgart here on MP in the Starwood forum. Would be interesting to read about your perspective and experiences at this hotel. Thanks.
     
    Last edited: Jun 16, 2015
  10. Thomask

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    Thank you very much! Great photos and detailed report. I should stay less at International brands and sometimes try an independent Hotel. Did you get points or credits somehow?
     
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  11. uggboy
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    Thanks for your compliments, no "rewards" incl. points/credits are involved, but when booked via hotels.com /book 10 nights with them/ get 1 night free at the 10% worth of average spent for the first 10 nights/ or be a member of LHW, the hotel is marketed through LHW, their Leaders Club incl. free breakfast, welcome gift, upgrade, free WIFI and early check-in/late check-out, 1 free night after 5 stays at LHW Hotels, LHW Leaders Club membership costs USD150$ a year. Cheers. :)
     
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  12. uggboy
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    April 2015, Our visit for drinks and dessert

    On our full day in Stuttgart we went to the Mercedes Benz Museum and afterwards stopped at the bar of our hotel the Althoff Hotel am Schlossgarten.

    The lounge is named after John Cranko, a ballet director, and specialized in Rum cocktails.

    It is a contemporary space in muted colors with restaurant, bar and lounge style seating.

    The bar was already busy with couples and a group of business men.

    There was a cocktail of the month too and it was well priced at 8.50 Euro, ca. 9.60 USD.

    One of the bar tenders was Frau Manamat (Hope I caught the name right.), we already knew her from in room dining service.

    She is a great asset with a friendly and outgoing personality, making us feel welcome each time.

    We ordered two cocktails, one Indulgense and one Havanna, and a Crème Brulee.

    The Indulgense was cream based, while the Havanna was inspired by Cuba and contained Gossling Rum and citrus fruit juices.

    The Crème Brulee was moreish, while the Havanna was tropical and the other cocktail as the name suggests indulgent.

    We paid 28.50 Euro (ca. 32.10 USD).

    We would return to this bar, because the atmosphere is good, the staff attentive and the drinks fantastic.

    Would we recommend this venue to a friend? YES!
    Would we frequent this venue in our future again? YES!
     
  13. uggboy
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  14. uggboy
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    September 2015, 1 night / 2 days

    In September 2015 we stayed for one night at the Althoff Hotel am Schlossgarten in Stuttgart. It was our second stay.

    [​IMG]|| DIE ZIRBELSTUBE || 1* MICHELIN STAR || By Chef Sebastian Prussmann || OUR LUNCH || THE ALTHOFF HOTEL AM SCHLOSSGARTEN || LHW || STUTTGART || GERMANY || SEPTEMBER 2015 || OUR SECOND STAY AT THIS PROPERTY || by UggBoy UggGirl, on Flickr

    Since we have written about the hotel more detailed before, this is a short review.

    We were in contact with the hotel before arriving, because we wanted to have a room on a high floor again and asked if the hotel could accommodate a low fat and low salt diet. We received each time a quick reply and were in regards to our dietary requirements directed towards the Zirbelstube - the hotel's one Michelin starred restaurant. A review is going to follow about our experience at the Zirbelstube.

    At check in we were recognized as return guests and given a room on the 6th floor, the same floor as last time. Check in was pleasant and efficient.

    Our Superior room overlooked the Schlossgarten and the city. During our previous stay we had views over the main train station.

    Other differences were the artwork (a Carolina Turtle Dove and a plant painting) and the size (This room was slightly smaller than the previous one, but same room type).

    We liked the pillow menu and the "Help to sleep better" offer, which included hot milk and honey or a hot water bottle.

    Turndown replenished the welcome Gerolsteiner Naturell water and left chocolates, which we appreciated.

    During dinner and when returning to our room we could hear some noises, like a demonstration, from the park, but it quietened down after midnight and we could sleep peacefully.

    Breakfast was again delicious and we were positively surprised how much the Maître d' knew. She welcomed as warmly and said: "I don't have to explain how breakfast functions, since you are return guests and it's also your last day with us."

    She brought us into the dining room and offered us a large table for six persons or a smaller one for two. The larger one was already set up, but the smaller had to be cleared. We decided to take the smaller one, since we didn't need so much space and didn't want to block the larger table in case a group arrived and needed it. The breakfast restaurant was essentially full.

    It didn't take long and the table was available for us.

    We had to check out early since we had a lunch reservation at the Moevenpick Stuttgart Airport. While the receptionist dealt with the formalities we were asked if we enjoyed our stay and how the Zirbelstube had been.

    We would return to the Althoff Hotel am Schlossgarten, since the staff is very warm, friendly, service orientated, personalized our stay and the hard product was as perfect as we remembered it from our previous stay earlier in the year.

    Would we recommend this luxury hotel to a friend? YES!
    Would we want to stay again at this luxury hotel in our future? YES!
     
  15. uggboy
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