ALERT - chase ink may not be giving 5x points for t-mobile!!!!!

Discussion in 'General Discussion | Credit Cards' started by estnet, Jun 4, 2014.  |  Print Topic

  1. estnet
    Original Member

    estnet Gold Member

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    I noticed this and it was corrected after a long phone call. Even tho what I can see and said both tmo and another internet provider were coded as "utilities" what the agent could see said they were coded differently. This was true for the 6 months I had made payments
    All my payments had been at a particular t-mo store I think. Not clear to me if that stores card readers are at fault or if it is a more global problem. Best to check if you have the Ink card!
     
    flynhwn likes this.
  2. flynhwn

    flynhwn Silver Member

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    Also had the problem with Hawaiian Tel. Chase said that the charge was coded wrong as new equipment. Hawaiian Tel says it's the same code that they have always used. have to call Chase again tomorrow. Lots of hassles fro a few bonus miles.
     

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