Airline service complaints rise to 13-year high in 2014, led by American Airlines

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    The number of airline service complaints rose 17.9 percent in 2014 to 15,532, up from 13,176 a year before, according to figures released by the Department of Transportation (DOT) today. Consumers haven’t been this unhappy with airlines since 2001, when they filed 16,508 complaints with the government. American Airlines was the most complained-about air carrier, […] The post Airline service complaints rise to 13-year high in 2014, led by American Airlines appeared first on Elliott.

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